Email Usage Guidelines

Policies and Guidelines for E-mail Usage

  1. The transmission of unsolicited or prohibited advertising or other content through electronic mail or
    inappropriate Usenet postings is forbidden. The use of QGM assigned servers for unsolicited mass mailings or
    postings (commonly known as "Unsolicited Bulk E-mail or SPAM") by any customer will cause that customer's services to be
    terminated immediately and without warning, and the customer will be held legally responsible for the
    damages to QGM assigned servers, both monetary and in reputation. The use of any other service to make
    such a mailing or posting, with any reference to QGM (including but not limited to
    mailboxes, autoresponders, and Web pages), shall also be grounds for account termination as described
    above.


    The practices described here can permanently destroy an online reputation overnight, and easily taints any organization associated with the guilty party.

  2. Never give your userID or password
    to another person. System administrators that need to access your
    account for maintenance or to correct problems will have full priviledges
    to your account.

  3. Never assume your email messages are private
    nor that they can be read by only yourself or the recipient.
    Never send something that you would mind seeing on the evening news. In additiona to QGM system administrators, Sytem administrators at any intermediate system along the e-mails path could conceivably read your e-mail. While this is indeed rare and also contemptable, it should be noted.

  4. Keep paragraphs and messages short and to the point.

  5. When quoting another person, edit out whatever isn't
    directly applicable to your reply. Don't let your mailing or
    Usenet software automatically quote the entire body of
    messages you are replying to when it's not necessary. Take
    the time to edit any quotations down to the minimum
    necessary to provide context for your reply. Nobody likes
    reading a long message in quotes for the third or fourth
    time, only to be followed by a one line response: "Yeah, me
    too."

  6. Focus on one subject per message and always include a
    pertinent subject title for the message, that way the user
    can locate the message quickly.

  7. Don't use the academic networks for commercial or
    proprietary work.

  8. Include your signature at the bottom of Email
    messages when communicating
    with people who may not know you personally or broadcasting
    to a dynamic group of subscribers.

    Your signature footer should include your name, position,
    affiliation and Internet addresses and should
    not exceed more than 6 lines.

  9. Capitalize words only rarely to highlight an important point or to
    distinguish a title or heading. Capitalizing whole words that are not titles is GENERALLY VIEWED AS NEEDLESS SHOUTING!

  10. *Asterisks* surrounding a word can be used to make a stronger point.

  11. Use the underscore symbol before and after the title of a book,
    i.e. _The Wizard of Oz_

  12. Limit line length to aproximately 65-70 characters
    and avoid control characters.

  13. Never send chain letters through the
    Internet. Sending them can cause the loss of your e-mail priveleges.

  14. Because of the International nature of the Internet and the
    fact that most of the world uses the following format for listing
    dates, i.e. MM DD YY, please be considerate and avoid
    misinterpretation of dates by listing dates including the spelled out
    month: Example: 24 JUN 96 or JUN 24 96

  15. Be professional and careful what you say about others.
    Email is easily forwarded.

  16. Cite all quotes, references and sources and respect
    copyright and license agreements.

  17. It is considered extremely rude to forward personal email to
    mailing lists or Usenet without the original author's
    permission. Current court rulings also appear to acknowledge copyright ownership of e-mail statements. Publicly posting a private e-mail is a possible copyright issue with legal ramifications.

  18. Attaching return receipts to a message may be considered
    an invasion of privacy.

  19. Be careful when using sarcasm and humor. Without face to
    face communications your joke may be viewed as criticism. When
    being humorous, use
    emoticons to express humor.
    (tilt your head to the left to see the emoticon faces)

    :-) = happy face for humor

    :-( = Frown or dissaproval

    =:O = Surprise

  20. Acronyms can be used to abbreviate when possible, however
    messages that are filled with acronyms can be confusing
    and annoying to the reader.


    Examples:

    IMHO= in my humble opinion

    FYI = for your information

    BTW = by the way

    LOL = Laughing Out Loud

    ROFL = Rolling on Floor Laughing

    FWIW = For What It's Worth

    TTYL = Talk To You Later



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